Robert A. Eckert shares on Harvard Business Review on the “The Two Most Important Words“;
Most people come to work every day aiming to do a good job (even if my one bad boss didn’t believe that). And most people—and, as a result, most organizations—actually do pretty well. What should they get in return? Cosmetics entrepreneur Mary Kay Ash put it this way: “There are two things people want more than sex and money: recognition and praise.”
Wherever I show my thanks, these tips work well for me:
• Set aside time every week to acknowledge people’s good work.
• Handwrite thank-you notes whenever you can. The personal touch matters in the digital age.
• Punish in private; praise in public. Make the public praise timely and specific.
• Remember to cc people’s supervisors. “Don’t tell me. Tell my boss.”
• Foster a culture of gratitude. It’s a game changer for sustainably better performance.
Hope you will use praise and recognition in an appropriate manner to make life a little better for someone who works with and for you.